Privacy Policy
Our website respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect and use your personal information (under certain circumstances), the procedures followed to ensure the confidentiality of your information, and the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.
Protecting your data is extremely important to us. Accordingly, your name and other related information are used in the manner outlined in this Privacy Policy. We collect information only when necessary or when it is directly relevant to our dealings with you.
We retain your data in accordance with the law or for the purposes for which it was collected.
You may browse the website without providing any personal information. Your identity remains anonymous during your visit unless you have a registered account and log in using your username and password.
We may need to collect your personal information if you wish to place an order through our website.
We collect, store, and process the data necessary to process your purchases, secure any potential future claims, and provide you with our services. This information may include, but is not limited to: name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and card payment details.
We use the information you provide to process your orders and to supply you with the services and information you request. We may also use it to manage your account, verify online financial transactions, audit data downloads, identify website visitors, develop and improve website design and content, and customize the website for users.
We may conduct demographic research and send useful or requested information, such as product and service details, unless you choose not to receive such communications. Promotional communications are sent via email only if you opt in, and you may unsubscribe at any time.
We may share your name and address with a third party for the purpose of delivering your order (for example, a delivery agent or supplier).
Order details may be stored securely on our system but cannot be retrieved directly for security reasons. By logging into your account, you can view your order history and manage your address details. You are responsible for maintaining the confidentiality of your login information. We are not responsible for misuse of passwords unless it is due to an error on our part.
With your consent, we may use your personal information for surveys and market research for statistical purposes while maintaining complete confidentiality. You may withdraw at any time. Survey responses are not shared with third parties, and your email address is not disclosed unless you choose to participate in competitions.
We may send you information about us, our website, our products, promotions, or related companies. If you do not wish to receive such communications, you may unsubscribe using the link provided in any email, and we will stop sending them within seven business days.
We may use anonymized data for purposes such as tracking website usage, visitor locations, or email link engagement. This data does not identify you personally and may be shared with third parties such as publishers.
For any competitions, we use data to notify winners and announce offers. Specific terms and conditions for each competition are provided separately.
We may transfer your information to companies within our group or to agents and contractors who assist us in processing transactions, delivering products, collecting payments, conducting marketing research, or providing customer service.
We may also share information to prevent fraud or reduce credit risk. If our business or part of it is sold, customer databases (including personal data) may be transferred. Except as stated in this policy or required by law, we will not sell or disclose your personal data without your prior consent.
Our website may contain third-party advertisements or links to other websites. We are not responsible for the privacy policies or content of third-party websites, nor for how they handle your data.
Acceptance of cookies is not required to browse the website. However, cookies are necessary to use shopping cart features and place orders. Cookies are small text files stored on your device that allow our server to identify you as a unique user.
Cookies help save time during visits and improve browsing convenience (such as remembering your shopping cart). They are not used to collect additional personal information or for targeted marketing. You may disable cookies in your browser settings, but this may limit website functionality.
We use Google Analytics, a service provided by Google, which uses cookies to analyze website usage. The information generated (including IP address) may be transmitted to and stored on Google servers in the United States. Google uses this information to evaluate website usage and provide reports and related services. Google will not associate your IP address with other data it holds. By using this website, you consent to Google’s use of data as described above.
We use appropriate security technologies and procedures to prevent unauthorized access, loss, or destruction of your information. Personal data is stored on secure servers protected by firewalls.
Payment card details are encrypted using Secure Socket Layer (SSL) technology. While no system is 100% secure, we strongly advise against sending full card details via unencrypted electronic communication.
We implement physical, electronic, and procedural safeguards for data collection, storage, and disclosure. We may request identity verification before disclosing personal information. You are responsible for protecting your password and device from unauthorized access.